• Cancellation Timeline:
• Cancellations made more than 60 days before the trip start date: Full refund minus any non-refundable deposits or expenses incurred.
• Cancellations made between 30 and 60 days before the trip start date: 50% refund.
• Cancellations made less than 30 days before the trip start date: No refund.
• Refunds:
• Refunds will be processed using the original payment method.
• Non-refundable expenses incurred by LokalWalkers on your behalf (such as accommodation deposits or permits) will be deducted from the refund.
• Special Circumstances:
• In the case of documented medical emergencies or other extenuating circumstances LokalWalkers will review and consider refund requests on a case-by-case basis.
• Trip Modifications:
• LokalWalkers reserves the right to modify or cancel a trip due to unforeseen circumstances. In such cases, alternative options or a full refund will be offered.
• Insurance:
• We strongly recommend travelers to secure comprehensive travel insurance that covers cancellations, medical emergencies, and other unforeseen events.
• Notification:
• Notify LokalWalkers of any cancellations as soon as possible to facilitate timely and efficient processing.
• Expert Guidance:
• Follow the guidance of our experienced local guides, who are knowledgeable about the destinations we explore.
• Stay informed about local safety conditions through regular briefings provided by our guides.
• Emergency Contacts:
• Receive and keep a copy of emergency contact information for the duration of the trip.
• Our team is available 24/7 to assist with any emergencies. Contact details will be provided upon booking.
• Health and Medical Considerations:
• Ensure you have adequate travel insurance that covers medical emergencies.
• Familiarize yourself with local medical facilities and services.
• Local Customs and Etiquette:
• Respect local customs and adhere to cultural norms to ensure a positive interaction with the local community.
• Safe Transportation:
• in case you’re on your own and would like to explore , Choose reputable and licensed transportation options for travel between destinations.
• Follow safety guidelines when using any form of transportation arranged by LokalWalkers.
• Secure Accommodations:
• Stay in accommodations that meet safety standards and are recommended by LokalWalkers.
• Secure your belongings and valuables, using provided safes or lockable storage when available.
• Weather Preparedness:
• Stay informed about local weather conditions and prepare accordingly.
• Follow any weather-related advice provided by our guides for outdoor activities.
• Emergency Evacuation Plan:
• Be aware of the emergency evacuation plan for each destination.
• Follow the instructions of LokalWalkers’ representatives in the event of an evacuation.
• COVID-19 Protocols:
• Comply with any health and safety protocols related to COVID-19, as outlined by LokalWalkers and local authorities.
• Stay updated on travel restrictions and health guidelines related to the pandemic.
• Behavioral Expectations:
• Treat fellow travelers, guides, and locals with respect and consideration.
• Any form of harassment or disruptive behavior towards other travelers or the travel guide will not be tolerated.
• Warning and Termination Policy:
• In case of reported harassment, the alleged offender will receive a formal warning.
• If the behavior persists after the warning, the individual may be terminated from the trip without a refund.
• LokalWalkers reserves the right to make determinations on a case-by-case basis.
• Personal Responsibility:
• Exercise personal responsibility for your safety and the safety of fellow travelers.
• Report any concerns or issues promptly to LokalWalkers’ representatives.